Frequently Asked Questions

How warm are Norwegian Wool coats?
Our winter coats are 750 power down fill, designed for subfreezing temperatures to around -10 Fahrenheit / -23 Celsius.


Do Norwegian Wool Coats make you sweat?
No!  While these are extremely warm coats, we only use natural materials for the main insulating layers which are designed to breathe and regulate temperature.

Does the Car Coat cover a suit Jacket?
Yes!  Even our shorter coats are designed to cover a suit jacket or blazer.


Can Norwegian Wool coats be worn with casual attire?
Yes, Norwegian Wool coats can be worn formally or more casually.  Many customers wear our coats over nice jeans or chinos.

Can you ship outside of the US?
Yes, we ship to customers worldwide using UPS, FedEx, or DHL.  Choose the Global shipping option at checkout and Norwegian Wool covers all duties/customs.

What is the return policy?

Items can be returned or exchanged within 30 days of receiving merchandise.  For a full refund, merchandise must be unworn and in sellable condition with original hang and price tags attached.  Any returns made after 30 days will not be accepted.

In order to make sure that all products are brand new and from the newest production we have to strictly enforce the 30 day window.  The 30 days begins the day it shows as delivered to the customer.  The item must be returned or en route with tracking by day 30 to be eligible for a full refund.  Initiating a return but not shipping by that date does not qualify.

Non-eligible returns or exchanges include final sale, worn, washed, dry cleaned, damaged or altered items. 

Gifted items and gift receipts are eligible for exchanges only if the merchandise is unworn and in sellable condition with original hang tag and price tags attached. 

Expedited shipping charges are non refundable. Once received and processed, refunds will reflect on your account in 5-7 business days.  

To begin a return, please email info@norwegian-wool.com or stop in any of our retail locations. 

Repair Policy/Warranty: 

Norwegian Wool products are designed so they will last for many seasons.  Norwegian Wool stands behind the quality of its products.  

Should any damage occur beyond normal wear and tear please contact us at info@norwegian-wool.com so we could assist you.  We will coordinate and cover any necessary repairs or exchanges.

This policy does not cover any repairs needed due to customer accidents, improper care, negligence, or normal wear and tear. 

To initiate a repair, please email Norwegian Wool at info@norwegian-wool.com or stop in to any of our own retail locations.